For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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OverviewAPI ReferencePre-recorded STTStreaming STTVoice AgentsSpeech UnderstandingGuardrailsLLM GatewayFAQ
OverviewAPI ReferencePre-recorded STTStreaming STTVoice AgentsSpeech UnderstandingGuardrailsLLM GatewayFAQ
  • Overview
      • Has AssemblyAI certified to the EU-U.S. Data Privacy Framework?
      • Can I sign a DPA agreement with AssemblyAI?
      • Can you provide a copy of your most recent penetration test executive summary?
      • Can you provide a recent vulnerability scan?
      • Will AssemblyAI sign a Business Associate Addendum (BAA) as described in the HIPAA rules and regulations?
      • Do you have a formal risk assessment policy or process?
      • Do you have documented information security policies? If so, how frequently are they updated?
      • Do you offer self-hosted solutions?
      • Do you support SAML in your product?
      • Does AssemblyAI utilize an anti-virus/anti-malware solution across all relevant infrastructure (workstations and servers), and are appropriate response capabilities deployed to respond to alerts?
      • How are incidents escalated within your organization?
      • How do we securely use your service?
      • How do you protect production code?
      • How to Access AssemblyAI's Security Reports
      • How to Opt Out of Data Sharing for our Model Improvement Program
      • Is multi-factor authentication enforced for all access to scoped systems and data?
      • Does AssemblyAI have a documented process for reviewing and approving third-party service providers?
      • Does AssemblyAI have an incident response plan?
      • What are your recovery time and recovery point objectives?
      • What is your SLA for repairing Critical/High/Medium vulnerabilities?
      • What logs are available to customers?
      • What standards do your internal password policies follow?
      • Where are your servers located?
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On this page
  • Async (Pre-recorded)
  • Streaming
  • LLM Gateway
  • Voice Agent API
OverviewPrivacy & Security

Where are your servers located?

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Built with

AssemblyAI runs on AWS, and the specific regions and endpoints depend on which service you’re using. The sections below list the regions and endpoints for each service, including data residency endpoints where available.

Async (Pre-recorded)

Our async transcription service runs on AWS US West 2 (Oregon) and AWS EU West 1 (Dublin).

See Cloud endpoints & data residency for the available endpoints and how to use them.

Streaming

Our streaming service runs on AWS US West 2 (Oregon), US East 1 (Virginia), and EU North 1 (Stockholm).

EndpointHostDescription
Edge Routing (default)streaming.assemblyai.comAutomatically routes to the nearest region for the lowest latency.
US data residencystreaming.us.assemblyai.comKeeps audio and transcription data within the US.
EU data residencystreaming.eu.assemblyai.comKeeps audio and transcription data within the EU.

See Cloud endpoints & data residency for full details and code examples.

LLM Gateway

Our LLM Gateway service runs on AWS us-west-2 (US) and AWS eu-west-1 (EU). Data residency is available in the US and EU only.

EndpointHostDescription
US (default)llm-gateway.assemblyai.comData stays in the US.
EUllm-gateway.eu.assemblyai.comData stays in the EU.

See Cloud endpoints & data residency for full details, code examples, and model availability per region.

Voice Agent API

Our Voice Agent API runs on AWS US West 2 (Oregon) and AWS EU West 1 (Ireland).

EndpointHostDescription
Edge Routing (default)agents.assemblyai.comAutomatically routes to the nearest region for the lowest latency.
US data residencyagents.us.assemblyai.comKeeps session data within the US.
EU data residencyagents.eu.assemblyai.comKeeps session data within the EU.