Expanding our strategic partnership with AWS

At AssemblyAI, we’re constantly working to offer organizations of all sizes the most advanced speech-to-text models available. Our strong partnership with AWS has enabled us to provide innovative, cost-effective solutions for companies looking to integrate speech-to-text and speech understanding into their operations. 

AWS customers like CallRail are utilizing AssemblyAI’s services on AWS to unlock the full potential of voice data for their users. Whether it’s for gaining insights from sales calls, documenting doctor-patient conversations, or summarizing podcast content, our joint customers realize improved accuracy, faster time-to-value, and more efficient workflows.

‍

"With AssemblyAI, we not only get quality call summaries and sentiment analysis, but a trusted partner that supports us in enhancing the value we deliver for our customers," - Ryan Johnson, Chief Product Officer, CallRail

‍

We are thrilled to announce some key expansions of our AWS partnership that will make it easier for enterprises to access the highest quality transcription and Voice AI solutions available, all on AWS architecture. 

Elevated to AWS ISV-Accelerate Partner

After significant growth in joint customers, AssemblyAI has achieved an elevated status with AWS by joining the exclusive tier of software vendors within the AWS ISV Accelerate Program. 

AWS ISV Accelerate Program members are held to AWS’s highest standards for third-party solutions hosted on AWS services. AssemblyAI participated in thorough architectural, customer success, and security reviews to ensure that our solution: 

• Provides significant value for AWS customers
• Follows AWS best practices for security and performance
• Delivers enterprise-grade reliability at scale

Our joint customers will benefit from an integrated go-to-market approach between AssemblyAI and AWS, creating a unique platform for both parties to work closely with AWS experts. This collaboration will be important to optimizing AssemblyAI solutions for AWS, ensuring a smoother deployment and customer support experience.

We’ve expanded AssemblyAI Accessibility for EU AWS customers 

We are excited to announce the General Availability launch of all AssemblyAI services on the AWS Ireland region (EU-west 1). 

This expansion delivers key benefits for our EU customers: 

• Lower-latency access — reduced processing time
• Enhanced reliability through dedicated EU infrastructure
• Guaranteed EU data residency for regulatory compliance

Simultaneously, we’ve rolled out significant accuracy improvements to our speech-to-text capabilities in several major European languages. AssemblyAI now has the industry’s lowest word error rate (WER) not only in English, but also in Spanish, French, and German via our proprietary Universal speech-to-ext model. 

This ensures that our customers in Europe can take full advantage of our high-quality transcription services in the languages of their customers, empowering businesses to unlock new opportunities in global markets. We also offer the data privacy and security needs enterprise customers in this region expect, including GDPR compliance and ISO 27001 certification.

Optimizing for cost efficiency

One of the standout benefits of our relationship with AWS is our partnership with AWS to optimize our cloud architecture, allowing us to offer extremely cost-efficient services to our customers. By leveraging AWS's scalability, security, and flexibility, we’ve been able to fine-tune our infrastructure to reduce operational costs, enabling us to pass on these savings to our customers, helping them achieve more while spending less. This allows us to provide significant volume discounts to enterprise customers with large transcription workloads. 

Get started with AI-Powered speech recognition

Our partnership with AWS is more than just a strategic alliance—it’s about delivering real, measurable value to organizations worldwide. 

In particular, AssemblyAI can help AWS customers that:  

• Want to start building AI capabilities that leverage voice data from customer interactions and meetings. 
• Need higher transcription accuracy across various accents, languages, unique vocabulary environments, and challenging audio conditions.
• Are looking for the most cost-effective transcription solution, fully hosted on AWS, that delivers enterprise-grade reliability.

If you’re ready to take your enterprise’s speech-to-text capabilities to the next level with AWS, this project tutorial can help you build a serverless audio transcription service built using AWS SAM (Serverless Application Model) and AssemblyAI. 

You can also get started with AssemblyAI on the AWS Marketplace—or ask your AWS account team about how to leverage AssemblyAI to revolutionize the way your company understands its customers.