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All customer stories
Top Voice AI companies are building with Assembly.
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Latest Release
Universal 3.5 Pro
Our new flagship speech-to-text model handles real-world audio the way it actually happens. Available for real-time and pre-recorded audio.
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From startups to Fortune 500s, see how companies process millions of audio minutes with AssemblyAI.
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30%
cost savings on real-time transcription
increase in customer satisfaction
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more studio actions per week after moving from text to voice
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engineering time savings on infrastructure
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savings in engineering costs
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improvement in transcription accuracy
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reduction in human-in-the-loop effort
Read the story → How CBB Labs enabled a dance studio to run 4× faster with AssemblyAI's Voice AI
Read the story → How Super scaled real-time voice agents for real estate with AssemblyAI
Read the story → JotPsych launches behavioral health ambient AI scribe by focusing on workflows, not infrastructure
Read the story → Nylas launches fastest-adopted product in company history with AssemblyAI
Read the story → How Calabrio boosted customer satisfaction by 80% and accelerated global expansion with AssemblyAI
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Zoom leverages AssemblyAI to help advance its AI research and development
Read the story → WhatConverts achieves over 50% cost savings with AssemblyAI
Read the story → Ollang scales media localization with 76% less manual processing after integrating Voice AI
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How Supernormal doubled their free to paid conversion rate with AssemblyAI
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Veed co-founders turn to Voice AI to democratize AI video editing
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How Siro reduced customer complaints and support tickets by 90% with AssemblyAI
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How Grain increased customer satisfaction by 12% after integrating AssemblyAI
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How Dexa transforms podcasts into an interactive knowledge base
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How EdgeTier Unlocked New Markets and Accelerated Growth with AssemblyAI's Speech-to-Text
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How Delphi leverages AI to create digital clones of thought leaders
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Conversation intelligence platform Echo AI integrates Voice AI to extract key voice of customer insights
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How Aloware saw a 50% usage surge for its AI products with AssemblyAI
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CallRail sees massive year over year growth for its new pricing SKUs with Conversation Intelligence
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Kapwing drives user adoption by building AI-first features
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How Jiminny builds with AI models to secure higher win rates for customers, increasing customer satisfaction
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How Dovetail improved WER by 36% with AssemblyAI to power continuous customer intelligence
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Earmark achieves 83% cost reduction and unlimited scalability with AssemblyAI
Read the story →If you have an hour of content, the difference between 99% accuracy and 97% accuracy, it's a lot of time for that person to review. So you could cut down their workflow from taking half an hour, to 20 minutes, to 15 minutes — it's huge, right?
Joshua Grossberg
CTO, Kapwing
Investments in STT improvements always pay for themselves, since it is such a critical building block of the voice pipeline.
Lindsay Liu
Co-Founder & CEO, Super
AssemblyAI's managed API endpoint and diarization won me over — something Whisper couldn't provide.
Josh Mohrer
Founder, Wave.co
We needed a provider that could scale with us — offering unlimited concurrent streams, fair pricing, and responsive support.
Mark Barbir
CEO, Earmark
The transcription accuracy, reliability, and speed of AssemblyAI's API have greatly enhanced our operations.
Raj Shankar
SVP Product, Calabrio
Our free to paid conversion rate doubled after implementing AssemblyAI.
Colin Treseler
Founder & CEO, Supernormal
The accuracy was strong, but the great documentation and unique models like Auto Chapters and Sentiment Analysis is what really won us over.
Nathan Webb
Product Manager, Aloware
Calls are and will remain a pertinent part of the customer service journey. Customer service isn't moving entirely to chatbots or chat interactions.
Dr. Shane Lynn
CEO, EdgeTier
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